Privacy Policy
At TrueMark Attestation, we understand the importance of your personal information and are fully committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your data when you visit our website or use our document attestation and related services.
Introduction
TrueMark Attestation is a trusted and professional service provider specializing in document attestation, apostille, and embassy legalization services for individuals and businesses across India. Our wide range of services includes MEA (Ministry of External Affairs) Attestation, Apostille Services for Hague Convention countries, Embassy Legalization for Non-Hague countries like the UAE, Qatar, and Saudi Arabia, State HRD and Home Department Authentication, Chamber of Commerce Attestation for commercial documents, Certified Language Translation and Notary Services, as well as Visa Assistance and Travel Insurance.
Our core services include:
MEA (Ministry of External Affairs) Attestation
Apostille Services for Hague Convention Countries
Embassy Legalisation for Non-Hague Countries (UAE, Qatar, Saudi Arabia, etc.)
State HRD and Home Department Authentication
Chamber of Commerce Attestation for Commercial Documents
Certified Language Translation & Notary Services
Visa Assistance and Travel Insurance
We operate with transparency, efficiency, and a commitment to safeguarding your data throughout the process.
Information We Collect
When you interact with us—either through our website, contact forms, emails, or over the phone—we may collect information such as your full name, email address, phone number, residential address, uploaded documents (educational, personal, or commercial), scanned files, and technical data like IP address and browser type. This data is collected to help us serve you better and provide timely, accurate attestation services.
When you interact with our website or services, we may collect the following information:
Full name, email address, phone number, and address
Document details (such as educational certificates, birth/marriage certificates, commercial documents, etc.)
Uploaded files (PDFs, scanned images, etc.)
IP address and browser/device information
Communication records via phone, email, or web forms
How We Use Your Information
We use your personal information solely for legitimate purposes. This includes processing your attestation or apostille requests, coordinating with government departments or embassies, communicating with you regarding the progress of your application, delivering completed documents, and providing assistance related to visa, insurance, or translation if requested. Your information may also be used to enhance our website’s functionality, personalise your experience, and inform you of important updates, provided you consent to such communications.
Your information is used only for legitimate purposes including:
Processing attestation, apostille, and legalization requests
Providing document collection and delivery services
Responding to your inquiries and requests
Sending service updates or required notifications
Facilitating visa support or document translation, if requested
Improving website functionality and user experience
Complying with legal requirements
We do not use your information for any purpose unrelated to our services without your consent.
Data Security & Protection
We take data protection seriously. Your information is stored on secure servers, protected through encrypted technology, and is only accessed by authorized personnel. We comply with applicable Indian data security laws and continuously monitor our systems to prevent any unauthorized access or misuse.
We implement industry-standard measures to protect your data:
Encrypted storage and secure data handling
Limited access to authorized personnel only
Regular security monitoring and website protection
Compliance with Indian IT and data security regulations
Cookies & Analytics
Our website uses cookies and analytics tools to enhance your browsing experience and analyze user behavior. These cookies help us understand how visitors use our site so we can continue to improve it. If you prefer not to use cookies, you can disable them through your browser settings.
We use cookies and analytics tools (like Google Analytics) to:
Understand user behavior on our website
Improve website content, structure, and speed
Analyze traffic sources and enhance user experience
You can control cookie usage through your browser settings.
Sharing of Information
TrueMark Attestation does not sell, rent, or trade your personal information with third parties. However, to deliver our services effectively, we may share your information with trusted partners such as government authorities, embassies, translation experts, courier companies, or legal service providers—strictly for the purpose of completing your requested service. We may also disclose information when legally required by government or law enforcement agencies.
We do not sell or rent your personal information. However, we may share your data in the following cases:
With trusted third parties (such as MEA, State Departments, Embassies, Translation Agencies, or Couriers) for completing your requested service
To comply with applicable laws or legal procedures
With your explicit consent for optional services like visa or insurance
Your Rights
As a user, you have full control over your data. You may contact us to request access to your personal information, update any inaccuracies, withdraw consent for communication, or even request that we delete your data from our records. We respond to such requests in a timely and respectful manner.
As a user, you have the right to:
Access and review your personal data
Request corrections or updates
Withdraw consent or request deletion of your data
Opt-out of receiving marketing communications (if any)
To exercise these rights, please contact us via the details provided below.
Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, regulatory, or dispute resolution requirements. Once it is no longer needed, we securely delete or anonymize the data in our system.
We retain your personal information only for as long as necessary to:
Fulfill the services you requested
Comply with legal and regulatory obligations
Resolve disputes or enforce our agreements
Once no longer needed, your data is securely deleted or anonymized.
External Links
Please note that our website may contain links to third-party websites, including embassy portals or government sites. We are not responsible for the privacy practices, data usage, or content of those external websites. We recommend reading their respective privacy policies when you visit them.
Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our services, legal obligations, or data handling practices. Any updates will be published on this page with the revised effective date.
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, you can reach out to us at:
Connect With Us Online
Your documents, our priority—connect with us in just a click.
We Serve PAN India
Though our headquarters are located in New Delhi, we proudly provide end-to-end online support and secure courier assistance across India. Our services are available in all major cities, including:
Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Pune, Kolkata, Ahmedabad, Kochi, Chandigarh, and many more.
No matter where you’re located, our team ensures smooth, timely, and reliable Apostille and attestation services—right at your doorstep.
Why Choose TrueMark Attestation
Thousands trust us for a reason—efficiency, expertise, and exceptional service
