Return & Refund Policy - True Mark Attestation
Return & Refund Policy
At True Mark Attestation, we are committed to providing professional and reliable attestation and apostille services. Since our business deals with documentation and government-related services, and not with physical products, the traditional concept of returns or exchanges does not apply.
No Returns or Exchanges
- We do not provide returns or exchanges for any service once the process has been initiated.
- All payments made for attestation, apostille, or other related services are non-refundable, as the work involves third-party authorities (MEA, Embassy, Notary, etc.).
Refund Eligibility
Refunds are possible only in the following rare cases:
If you made a duplicate payment by mistake.
If services cannot be processed from our end due to unforeseen reasons (before submission to government departments).
In such cases, please contact us at info@truemarkattestation.com & contact No. +91-8377939047, 9211570020 with proof of payment. Refunds, if applicable, will be processed within 7–10 business days via the original mode of payment.
Cancellation Policy
If you request a cancellation before your documents are submitted to the authorities, we may consider a partial refund (after deducting administrative charges).
Once documents are submitted for attestation/apostille, no cancellation or refund is possible.
Contact Us
For any questions about this Return & Refund Policy, please reach out to us:
Email: info@truemarkattestation.com
Phone: +91-8377939047, 9211570020
Website: https://truemarkattestation.com/
